Pacific’s Secure Cloud-based Data Storage – Find Out How This Benefits You
Catherine ByrneSecure cloud-based data storage, privacy protections, and confidentiality remain key factors clients consider before engaging a transcription company to transcribe their confidential and highly sensitive recordings.
Pacific Transcription is a leader among New Zealand and Australian-based transcription companies in providing secure cloud-based data storage. Pacific’s recent move to cloud-based data storage and IT infrastructure improvements have added protections to client data and improved data security in the cloud.
The decision to move to cloud-based data storage was made after considerable deliberation, observation of the developing data security in the cloud environment, the encroaching obsolescence of physical hardware, including servers, and careful assessment of risk – both to clients, contractors, suppliers, and to Pacific Transcription, the company.
Pacific Transcription now utilises Australian-based instances of the Microsoft Azure cloud network. Many features of this cloud-based network enhance the security of data, and therefore the security and confidentiality of client information.
Enticing Features of Pacific’s Data Security in the Cloud Include:
- A primary protection layer, which includes deployment of a high-specification Fortigate Firewall appliance, fully optimised with IPS/IDS,
- A secondary layer of protection with the existence of a demilitarised zone (DMZ) which separates all file servers from public access points via deployment of a reverse proxy server,
- Utilisation of Microsoft Entra ID cloud-based identity and access management solution, as well as protection by Microsoft Defender for Business, and
- Configuration of the environment to include encryption of all files at rest, with a high-level AE256 encryption algorithm.
Cloud-based Data Storage Additional Features:
Additional to these features are cloud-to-cloud, real-time backups which mean that Pacific Transcription has disaster protection and recovery plans for its operating environment that has World-class metrics for Recovery Point Objective (RPO – or time interval during which data is potentially exposed to loss), and Recovery Time Objective (RTO – or how quickly full operational systems can be restored).
Client Access Remains Auditable, Password-Protected, & Encrypted
Access to the client portal remains auditable via IP number, and all client accounts are password-protected – clients set their passwords, which are stored in a secure encrypted format.
Clients can rest assured that Pacific Transcription’s secure cloud-based data storage is safe, protected, and independently audited.
Contact us to find out more or click to download the latest Privacy Policy.
